All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect UK Operational
API Operational
Background processing Operational
Search Operational
Control Centre Operational
Connect US Operational
API Operational
Background processing Operational
Search Operational
Control Centre Operational
Connect Australia Operational
API Operational
Background Processing Operational
Search Operational
Control Centre Operational
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Delayed or Missing Email Deliveries
Resolved - This incident has been resolved. Our monitoring shows no new related failures in the past hour, and email delivery has returned to normal.
Sep 4, 17:04 BST
Monitoring - Mailgun, has confirmed that the underlying issue has been resolved. The incident originated with Microsoft and caused emails to Microsoft 365 recipients to be deferred with temporary "451 4.7.500 Server busy" responses. Delivery to other email providers was not affected. https://status.mailgun.com/

Deferred messages are being retried and are now processing normally. Some customers may still see a short delay while the backlog clears. We are continuing to monitor and will confirm once delivery has fully returned to normal.
Sep 4, 14:34 BST
Investigating - We are investigating reports of delayed or missing email deliveries.

Our email delivery provider, Mailgun, has reported an ongoing incident affecting email delivery. We have also identified messages failing with temporary "4.7.500 Server busy" responses from recipient mail systems.

This may result in delayed or undelivered emails for some customers. We are continuing to investigate and will provide further updates as more information becomes available.
Sep 4, 13:49 BST

Sep 3, 2026

Connect #249 Release
Completed - The scheduled maintenance has been completed.
Sep 3, 08:21 BST
Verifying - Verification is currently underway for the maintenance items.
Sep 3, 08:17 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:00 BST
Scheduled - We will be deploying the latest Connect release during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-249
Sep 2, 10:58 BST

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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