All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect UK Operational
API Operational
Background processing Operational
Search Operational
Control Centre Operational
Connect US Operational
API Operational
Background processing Operational
Search Operational
Control Centre Operational
Connect Australia Operational
API Operational
Background Processing Operational
Search Operational
Control Centre Operational
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Connect #251 Release
Completed - The scheduled maintenance has been completed.
Oct 28, 09:07 GMT
Verifying - Verification is currently underway for the maintenance items.
Oct 28, 09:03 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:00 GMT
Scheduled - We will be deploying the latest Connect release during this time - we do not expect any interruption to service.

Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-251
Oct 27, 11:17 GMT

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

[UK][US][AU] Connect Maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 19:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 18:45 BST
Scheduled - We will be undergoing scheduled maintenance of the Connect UK, US and AU regions during this time. We do not expect any interruption to service.
Oct 23, 18:41 BST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

[UK][US][AU] Critical Security Update
Completed - We have completed applying the security updates across the Connect platform
Oct 21, 23:25 BST
Update - We are extending the maintenance window as we continue deploying critical security updates.

Several servers have now been successfully patched, and updates are progressing. However, ongoing demand on upstream package mirrors is affecting package availability, resulting in delays to the remaining updates.

Our team remains online and is continuing to apply updates throughout the night as resources become available.

We appreciate your patience and will provide a further update as progress continues.
Oct 21, 18:18 BST
Update - We are extending the current maintenance window while we apply critical security updates across Connect.

Due to exceptionally high demand for the vendor's update packages following today's security release deployment is taking longer than anticipated.

Our team is actively monitoring progress and proceeding with the update as soon as all required packages are available and validated.

We apologise for the extended maintenance window and will provide a further update as soon as we have confirmed completion or have additional information to share.
Oct 21, 16:23 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 14:30 BST
Scheduled - We will be performing planned infrastructure maintenance to apply important security updates to the Connect platform.

These updates address recently disclosed security vulnerabilities and are being applied as part of our ongoing commitment to maintaining the security and reliability of our services.

During the maintenance window, brief periods of service disruption may occur and background processing tasks may be delayed while the updates are being applied. No action is required from customers.
Oct 21, 11:42 BST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

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