Jadu Connect Service Status (formerly CXM)

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect Australia Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[UK][US][AU] Connect #224 Release Jul 7, 2025 08:00-11:00 BST

We will be deploying the latest Connect release to the UK, US and AU regions during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-224-0a26ed85-a85b-4305-ab18-05bcd5455735
Posted on Jul 04, 2025 - 15:02 BST
System Metrics Month Week Day
Uptime
Fetching
Jul 5, 2025

No incidents reported today.

Jul 4, 2025
[US] Connect Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 08:30 BST
Scheduled - We will be undergoing scheduled routine maintenance during this time.

There is a small possibility that the live service may be impacted for a short period of time.
Jul 2, 08:22 BST
Jul 3, 2025
[UK] Connect Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 23:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 22:00 BST
Scheduled - We will be undergoing scheduled routine maintenance during this time.

There is a small possibility that the live service may be impacted for a short period of time.
Jul 2, 08:21 BST
[AU] Connect Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 19:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 17:30 BST
Scheduled - We will be undergoing scheduled routine maintenance during this time.

There is a small possibility that the live service may be impacted for a short period of time.
Jul 2, 08:19 BST
Jul 2, 2025

No incidents reported.

Jul 1, 2025
[UK][US][AU] Connect #223 Release
Completed - The scheduled maintenance has been completed.
Jul 1, 08:49 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:00 BST
Scheduled - We will be deploying the latest Connect release to the UK, US and AU regions during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-223
Jun 30, 15:14 BST
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
[UK][US][AUS] Connect #222 Release
Completed - The scheduled maintenance has been completed.
Jun 23, 09:09 BST
Verifying - Verification is currently underway for the maintenance items.
Jun 23, 08:50 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 08:00 BST
Scheduled - We will be deploying the latest Connect release to the UK, US and AU regions during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-222
Jun 20, 09:21 BST
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage