CXM Service Status
All Systems Operational
CXM UK Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing ? Operational
90 days ago
100.0 % uptime
Today
Search ? Operational
90 days ago
99.98 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
CXM US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime
Fetching
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Completed - The scheduled maintenance has been completed.
Jul 21, 20:16 BST
Verifying - Verification is currently underway for the maintenance items.
Jul 21, 20:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 19:00 BST
Scheduled - We will be deploying the latest CXM release to the UK region during this time - we do not expect any interruption to service.
Please read our release notes here: https://www.jadu.net/blog/cxm-updates/post/567/continuum-cxm-155

- Fixes an issue where both the transition and values changed timeline entries displayed the updated values after the case was transitioned with a case form, via the Service API.
Jul 20, 07:18 BST
Completed - The scheduled maintenance has been completed.
Jul 21, 07:59 BST
Verifying - Verification is currently underway for the maintenance items.
Jul 21, 07:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:30 BST
Scheduled - We will be deploying the latest CXM release to the US region during this time - we do not expect any interruption to service.
Please read our release notes here:

- Fixes an issue where both the transition and values changed timeline entries displayed the updated values after the case was transitioned with a case form, via the Service API.
Jul 20, 07:17 BST