We have completed applying the security updates across the Connect platform
Posted Oct 21, 2026 - 23:25 BST
Update
We are extending the maintenance window as we continue deploying critical security updates.
Several servers have now been successfully patched, and updates are progressing. However, ongoing demand on upstream package mirrors is affecting package availability, resulting in delays to the remaining updates.
Our team remains online and is continuing to apply updates throughout the night as resources become available.
We appreciate your patience and will provide a further update as progress continues.
Posted Oct 21, 2026 - 18:18 BST
Update
We are extending the current maintenance window while we apply critical security updates across Connect.
Due to exceptionally high demand for the vendor's update packages following today's security release deployment is taking longer than anticipated.
Our team is actively monitoring progress and proceeding with the update as soon as all required packages are available and validated.
We apologise for the extended maintenance window and will provide a further update as soon as we have confirmed completion or have additional information to share.
Posted Oct 21, 2026 - 16:23 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 21, 2026 - 14:30 BST
Scheduled
We will be performing planned infrastructure maintenance to apply important security updates to the Connect platform.
These updates address recently disclosed security vulnerabilities and are being applied as part of our ongoing commitment to maintaining the security and reliability of our services.
During the maintenance window, brief periods of service disruption may occur and background processing tasks may be delayed while the updates are being applied. No action is required from customers.
Posted Oct 21, 2026 - 11:42 BST
This scheduled maintenance affected: Connect UK (API, Background processing, Search, Control Centre), Connect US (API, Background processing, Search, Control Centre), and Connect Australia (API, Background Processing, Search, Control Centre).