[UK] Problems raising cases via the Service API

Incident Report for Connect

Resolved

This incident has been resolved.

Posted Feb 19, 2024 - 10:52 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2024 - 12:31 GMT

Update

We've put a temporary fix in place whilst we continue to investigate the root cause for this issue.

Posted Jan 31, 2024 - 14:52 GMT

Investigating

We are investigating reports of issues creating cases via the Service API. We will update here as the investigation progresses.

Posted Jan 31, 2024 - 11:28 GMT

This incident affected: Connect UK (API).