Jadu Connect Service Status (formerly CXM)

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect UK Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
99.94 % uptime
Today
Connect US Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
99.94 % uptime
Today
Connect Australia Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
99.94 % uptime
Today
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Mar 10, 2026
[UK] Connect Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 10, 03:54 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 10, 03:49 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 03:30 GMT
Scheduled - We will be performing scheduled maintenance on our infrastructure during this time. A short interruption to service is expected while the maintenance is carried out.
This maintenance is part of a planned infrastructure update to support the continued stability and reliability of the platform.
Mar 5, 08:20 GMT
Mar 9, 2026
[AUS] Connect Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 9, 13:26 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 9, 13:21 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 13:00 GMT
Scheduled - We will be performing scheduled maintenance on our infrastructure during this time. A short interruption to service is expected while the maintenance is carried out.
This maintenance is part of a planned infrastructure update to support the continued stability and reliability of the platform.
Mar 5, 08:18 GMT
[US] Connect Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 9, 11:00 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 9, 10:58 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 10:51 GMT
Scheduled - We will be deploying the latest Connect release to the US region during this time - we do not expect any interruption to service.
Mar 9, 10:50 GMT
[US] Connect Maintenance Release
Completed - The scheduled maintenance has been completed.
Mar 9, 08:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:00 GMT
Scheduled - We will be performing scheduled maintenance on our infrastructure during this time. A short interruption to service is expected while the maintenance is carried out.
This maintenance is part of a planned infrastructure update to support the continued stability and reliability of the platform.
Mar 5, 08:19 GMT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
Connect #240 Release
Completed - The scheduled maintenance has been completed.
Mar 3, 08:53 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 3, 08:52 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:00 GMT
Scheduled - We will be deploying the latest Connect release during this time.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-240
Mar 2, 16:35 GMT
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
[UK][US][AU] Connect Maintenance
Completed - The scheduled maintenance has been completed.
Feb 25, 10:29 GMT
Verifying - Verification is currently underway for the maintenance items.
Feb 25, 10:19 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 10:00 GMT
Scheduled - We will be undergoing scheduled maintenance of the Connect UK, US and AU regions during this time. We do not expect any interruption to service.
Feb 25, 09:57 GMT
Feb 24, 2026

No incidents reported.

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