Jadu Connect Service Status (formerly CXM)

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect Australia Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Uptime
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
[US][AU] Connect Maintenance
Completed - The scheduled maintenance has been completed.
Apr 24, 14:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 14:00 BST
Scheduled - We will be undergoing scheduled maintenance of the Connect US and AU regions during this time. We do not expect any interruption to service.
Apr 24, 09:27 BST
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
[UK] Connect #217 Release
Completed - The scheduled maintenance has been completed.
Apr 16, 05:45 BST
Verifying - Verification is currently underway for the maintenance items.
Apr 16, 05:38 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 05:00 BST
Scheduled - We will be deploying the latest Connect release to the UK region during this time.
As part of this update, Connect will be placed into maintenance mode briefly during the deployment window and you may notice a short period of downtime while the update is applied.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-217
Apr 15, 13:38 BST
Apr 15, 2025
[US] Connect Maintenance
Completed - The scheduled maintenance has been completed.
Apr 15, 09:12 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 BST
Scheduled - We will be undergoing scheduled maintenance of the Connect US region during this time. Connect will be placed into maintenance mode briefly during the maintenance window and you may notice a short period of downtime while the update is applied.
Apr 15, 08:43 BST
[US] Connect #217 Release
Completed - The scheduled maintenance has been completed.
Apr 15, 06:04 BST
Verifying - Verification is currently underway for the maintenance items.
Apr 15, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 05:00 BST
Scheduled - We will be deploying the latest Connect release to the US region during this time.
As part of this update, Connect will be placed into maintenance mode briefly during the deployment window and you may notice a short period of downtime while the update is applied.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-217
Apr 11, 12:56 BST
Apr 14, 2025
[AU] Connect #217 Release
Completed - The scheduled maintenance has been completed.
Apr 14, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Apr 11, 12:55 BST
Scheduled - We will be deploying the latest Connect release to the AU region during this time.
As part of this update, Connect will be placed into maintenance mode briefly during the deployment window and you may notice a short period of downtime while the update is applied.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-217
Apr 11, 12:16 BST
[UK, US] Connect #216 Maintenance Release
Completed - The scheduled maintenance has been completed.
Apr 14, 08:00 BST
Verifying - Verification is currently underway for the maintenance items.
Apr 14, 07:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 07:00 BST
Scheduled - We will be deploying the latest Connect release to the UK and US regions during this time - we do not expect any interruption to service.
This release contains internally raised bug fixes and minor improvements to the software.
Apr 10, 11:53 BST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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