Jadu Connect Service Status (formerly CXM)

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Connect UK Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect Australia Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Connect #236 Maintenance Release Jan 26, 2026 08:00-11:00 GMT

We’re making improvements to how server firewall rules are managed to better align with modern infrastructure standards. This helps keep services secure while making ongoing maintenance simpler and more robust. There’s no change to how you access or use Jadu Connect as a result of this update.
Posted on Jan 22, 2026 - 10:45 GMT
System Metrics Month Week Day
Uptime
Fetching
Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Background Maintenance
Completed - The scheduled maintenance has been completed.
Jan 19, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 15:00 GMT
Scheduled - We will be performing maintenance in the background. During this maintenance window all services will remain available while this work is carried out.
Jan 19, 14:01 GMT
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
[US] Connect Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 10:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 08:30 GMT
Scheduled - We will be undergoing scheduled routine maintenance during this time.

There is a small possibility that the live service may be impacted for a short period of time.
Jan 14, 10:34 GMT
[UK] Connect Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 16, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 GMT
Scheduled - We will be undergoing scheduled routine maintenance during this time.

There is a small possibility that the live service may be impacted for a short period of time.
Jan 14, 10:34 GMT
Jan 15, 2026
[AUS] Connect Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jan 15, 19:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 17:30 GMT
Scheduled - We will be undergoing scheduled routine maintenance during this time.

There is a small possibility that the live service may be impacted for a short period of time.
Jan 14, 10:33 GMT
Connect #236 Release
Completed - The scheduled maintenance has been completed.
Jan 15, 09:03 GMT
Verifying - Verification is currently underway for the maintenance items.
Jan 15, 09:03 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:00 GMT
Scheduled - We will be deploying the latest Connect release during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-236
Jan 14, 11:26 GMT
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Platform Maintenance: Performance and Security Improvements (UK)
Completed - The scheduled maintenance has been completed.
Jan 12, 11:25 GMT
Verifying - Verification is currently underway for the maintenance items.
Jan 12, 11:07 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 08:00 GMT
Scheduled - As part of our ongoing commitment to maintaining a secure and reliable platform, we’re carrying out essential maintenance to upgrade the underlying technology that powers Jadu Connect.

This upgrade improves overall performance and strengthens security across the service. The work requires no downtime, and Jadu Connect will remain fully operational throughout.
Jan 8, 11:45 GMT
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

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