Jadu Connect Service Status (formerly CXM)

All Systems Operational

Connect UK Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
99.97 % uptime
Today
Search Operational
90 days ago
99.97 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect US Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Connect Australia Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Control Centre Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
Mailgun API Operational
Mailgun Outbound Delivery Operational
AWS File Storage Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[UK][US][AU] Connect Maintenance Mar 31, 2025 07:45-08:45 BST

We will be undergoing scheduled maintenance of the Connect UK, US and AU regions during this time. We do not expect any interruption to service.
Posted on Mar 27, 2025 - 15:03 GMT
Uptime
Fetching
Mar 28, 2025

No incidents reported today.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 21:46 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 24, 21:40 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:30 GMT
Scheduled - We will be deploying the latest Connect release to the UK region during this time - we do not expect any interruption to service.
This release contains internally raised bug fixes and minor improvements to the software.

Mar 24, 21:08 GMT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Completed - The scheduled maintenance has been completed.
Mar 20, 11:07 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:05 GMT
Scheduled - We will be undergoing scheduled maintenance of the Connect US region during this time. We do not expect any interruption to service.
Mar 20, 11:00 GMT
Completed - The scheduled maintenance has been completed.
Mar 20, 09:05 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 08:00 GMT
Scheduled - We will be deploying the latest Connect release to the AUS region during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-215

Mar 19, 15:24 GMT
Completed - The scheduled maintenance has been completed.
Mar 20, 05:46 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 20, 05:43 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 05:00 GMT
Scheduled - We will be deploying the latest Connect release to the US and UK regions during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-215

Mar 19, 15:23 GMT
Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 09:19 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 09:15 GMT
Scheduled - We will be undergoing scheduled maintenance of the Connect UK region during this time. We do not expect any interruption to service.
Mar 19, 09:14 GMT
Mar 18, 2025

No incidents reported.

Mar 17, 2025
Completed - The scheduled maintenance has been completed.
Mar 17, 10:05 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 17, 10:05 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 07:00 GMT
Scheduled - We will be deploying the latest Connect release to the UK, US, AU regions during this time - we do not expect any interruption to service.
Please read our release notes here https://jadu.featureos.app/changelog/jadu-connect-1-214

Mar 14, 15:51 GMT
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Resolved - This incident has been resolved.
Mar 14, 08:45 GMT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 22:15 GMT
Identified - We are investigating an issue causing some authenticated OAuth endpoints to respond with an error.
Mar 13, 20:40 GMT